News & Press

When the Data Doesn’t Tell the Whole Story

Data has become an essential part of good governance. Boards need reliable information to understand financial performance, monitor quality and safety, assess organizational health, and fulfill their fiduciary responsibilities. Benchmarks and best practices can provide valuable perspective and help boards recognize trends, identify risks, and make informed decisions. But data, as valuable as it is,…

The Many Faces of Ethics and Compliance

When people hear the word compliance, they often think of regulations, audits, policies, and reporting requirements. While those elements are important, compliance at its core is about something much bigger: creating a culture where people are treated with dignity, decisions are guided by integrity, and doing the right thing becomes second nature. That principle applies…

Get More From Every Prompt

Many of us are using AI tools like Claude, ChatGPT, and Copilot every day,  but the results are sometimes leaving us frustrated. The outputs don’t always live up to what we had in mind. Before assuming the tool is falling short, it’s worth looking at how we’re asking for help, because the way we ask…

What Deserves Your Board’s Attention?

Board agendas are always full. There are financial reports to review, committee updates to hear, policies to approve, compliance matters to understand, strategic initiatives to discuss, and decisions that require board action. There is rarely a shortage of important issues competing for attention. But perhaps one of the most important governance questions is also one…

How Boards Can Lead a Culture of Thoughtful Risk

Risk management is often viewed as management’s responsibility and, in many ways, it is. Leaders and staff are responsible for creating safe environments, complying with regulations, protecting financial resources, responding to incidents, securing data, and managing the many risks that arise every day. But there is another important question for boards: How does the board…

AI Risk Isn’t One Size Fits All: What we mean by “low risk” and “high risk” AI use cases

Using AI to draft a staff picnic invitation is very different from asking it to inform a resident care decision. For the first, a mistake looks like having the wrong date or location. The other potentially affects someone’s well-being and your organization’s regulatory compliance. So how we manage them must be different as well. As…

Privacy: More Than Just HIPAA

Privacy is about much more than HIPAA. While HIPAA is an important law that protects health information, it is only one part of our responsibility to safeguard confidential information. Every employee plays a role in protecting the privacy of the people we serve, our coworkers, and our organization. Maintaining privacy helps build trust, reduces the…

Shared Values & Distinctives: Exploring Anabaptist and Quaker Faith Traditions  

At the conference The Gathering in March 2026, AQORD held its first member luncheon as a newly merged organization. This luncheon featured a thoughtful dialogue between David Jones, AQORD Board Member, and Myron Weaver, AQORD Board Member and President & CEO of OrrVilla Retirement Community; leaders representing AQORD’s two faith traditions, Quaker and Anabaptist. Drawing…

Developing Leadership that Lasts  

Leadership matters most where leaders have the greatest room to shape what happens next. Decades of research on chief executives point to what scholars call the CEO effect: the degree to which organizational performance can be traced to the person at the top. That effect grows when leaders have greater discretion; more freedom to set…

Why Your Best Board Members Stay Quiet

In recent years, I have sat at board tables in two seats: as a consultant facilitating strategic conversations, and as a board member myself. Both seats keep leading me to the same question: what is a board uniquely positioned to contribute that no one else can? Boards rarely answer that question out loud. But every…

AI Can Do a Lot— But Should It?

AI tools promise greater efficiency, relief from administrative tasks, stronger outputs, and more data-informed decisions. Those possibilities deserve our attention. But before diving fully into the deep end on what AI can do, we also need to ask what it should—and should not—do. As leaders, we are responsible not only for evaluating AI’s capabilities, but…

Compliance Oversight Starts with the Right Questions

Compliance oversight is more than reviewing policies or hearing routine reports. Boards, senior leaders, and program managers strengthen oversight when they ask clear and consistent questions about how compliance risks are found, reported, investigated, and corrected. A strong compliance program also requires clear roles. Leaders should understand how compliance, legal, audit, operations, and quality teams…