PEER Support Services
PEER (Program for Electronic Event Reporting) is a fully supported, customized platform designed to enhance risk management and facilitate root cause analysis. At AQORD, we have adapted RLDatix’s RL6 solution to meet the specific needs of the Senior Care industry.
RLDatix
RLDatix, a global leader in risk, compliance, and governance solutions since 1986, is our trusted partner in delivering this innovative system. Together, we offer a tailored approach to incident reporting and safety management that empowers organizations to foster a culture of accountability and continuous improvement.
PEER Demo
What We Provide
From onboarding and system setup to training and ongoing support, we help your organization strengthen safety, improve reporting, and confidently mitigate risk.
Customized Software
We work with your organization to tailor the platform to your workflows, reporting needs, and organizational structure.
Hands-On Onboarding & Implementation
- Establishing a partnership with your organization
- Understanding your operational and software needs
- Designing your custom platform
- Configuring forms, workflows, user permissions, and reporting tools
Training for Your Team
We provide live virtual training during the onboarding process so staff feel confident reporting incidents, analyzing events, and using risk management tools effectively.
Comprehensive Support and Ongoing Guidance
Our commitment to your success includes continuous support and proactive system management:
- System Maintenance and Updates: Ensuring optimal performance through regular enhancements and technical upkeep.
- User Account Administration: Managing user access and permissions tailored to your organizational structure.
- Location List Management: Keeping your location data current and accurately reflected within the system.
- Report and Alert Configuration: Scheduling and refining reports and notifications to align with your operational needs.
- Routine Check-Ins: Conducting regular reviews to ensure the platform evolves in step with your goals and requirements.
The Benefits
- Role-Based Access Control: Assign user-specific roles and permissions to ensure secure and tailored access.
- Customized Dashboards and Notifications: Deliver personalized views and real-time alerts to enhance situational awareness.
- Automated Report Scheduling: Receive comprehensive reports directly via email at predefined intervals.
- Unified Incident Management: Consolidate reporting for all incidents—including those involving visitors and employees—within a single, streamlined system.
- Advanced Analytics and Reporting: Leverage powerful tools to identify trends, assess risks, and support data-driven decision-making.
- Staff Enablement: Equip your team with intuitive tools to proactively detect, evaluate, and mitigate potential risks.
- Commitment to Safety Culture: Foster a secure and resilient organizational environment that prioritizes safety and peace of mind.
Member Services
At AQORD, we provide member services to values-aligned health and human services organizations to help them achieve excellence while staying true to their mission, purpose, and faith-inspired roots.
Group Purchasing Organizations
As an AQORD member, you gain access to two powerful group purchasing networks that help your organization maximize resources, reduce costs, and stretch every dollar further.
Assessments
Gain deeper insight into your organization’s strengths and opportunities. AQORD’s free assessment tools help boards, leaders, and teams grow in alignment with mission and excellence.
Medical Expense Plan
Through shared commitment and collective strength, the Medical Expense Plan helps member organizations offer affordable, high-quality medical insurance for those who serve others.
Peace Church Insurance
Gain deeper insight into your organization’s strengths and opportunities. AQORD’s free assessment tools help boards, leaders, and teams grow in alignment with mission and excellence.
PEER
Empower your team to manage risk with confidence through PEER Support Services—customized tools, training, and support that turn safety goals into daily practice.
Grants & Scholarships
Explore AQORD’s grants and scholarships designed to spark innovation, support learning, and invest in your organization’s leaders and future. Opportunities are here to help you grow, connect, and strengthen your mission.